Business Process

demand and capacity mismatch

We may still remember as we were standing at end of a long line in a department store waiting for a cashier to check out our groceries, or sitting beside an empty table waving to a busy waitress to come over and take our orders. In the department store, we were already ready to pay for our goods which placed in our shopping carts. While because the cashier was not ready to serve us, we had to waste our time in waiting the service from the cashier.

Continue reading

AIML introduction

What is AIML AIML stands for Artificial Intelligence Markup Language. AIML was developed between 1995 to 2002 in creating or customizing Alicebot which is a chatbot application based on A.L.I.C.E (Artifical Linguistic Internet Computer Entity). AIML is an XML dialect and very easy to use but not powerful as modern intelligent chatbots these days. AIML is a widely adopted standard for creating chat bots and mobile virtual assistants.

Continue reading